Shipping policy

Thank you for shopping with Zuni Creations. We aim to provide a smooth and reliable delivery experience for all jewelry and attar orders.

Order Processing

Orders are typically processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

Shipping & Delivery

Estimated delivery time is generally 3–7 business days, depending on your location and the courier service. Delivery times are estimates and may occasionally be affected by holidays, weather conditions, courier delays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, where applicable, will be displayed at checkout before you complete your purchase. Promotional free-shipping offers may be available from time to time.

Order Tracking

Where tracking is available, customers will receive tracking information after their order has been dispatched.

Incorrect Shipping Information

Please make sure your name, phone number, and delivery address are correct before placing your order. If you notice an error, contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery details.

Damaged or Missing Orders

If your order arrives damaged, incorrect, or with an item missing, please contact us promptly with your order number and clear photos of the package and product so we can review the issue.

Attar Shipping

Because fragrances and liquid products may be subject to courier or destination-specific shipping restrictions, Attar delivery availability may vary by location. If we cannot ship an Attar product to your destination, we will contact you regarding available options.